Adult Social Care Help Desk (Poole) - BCP Council
We cover the full range of Adult Social Care services including mental health, older people, physical disability and learning disability. Information and advice is provided and where necessary, we visit to further assess needs and provide services. Our service is aimed at clients with special needs including learning disabilities, mental health, physical and sensory disabilities.
If you're a Bournemouth or Christchurch resident please contact Care Direct Service
Venue/Contact Details
- Address
-
Adult Social Care
BCP Council
Room 1, Civic Centre
Poole
Dorset - Postcode
- BH15 2RU
- Telephone
- 01202 633902
- Mobile
- 07779 880212 (texts only)
- Fax
- 01202 633634
- sshelpdesk@bcpcouncil.gov.uk
- Website
- https://www.poole.gov.uk/
- Directions
- See Journey Planner on right-hand side of this page, where you can view bus, car and train routes from your location.
- Area coverage
-
Poole
Times, Age & Costs
- Times Available:
- Monday to Thursday 9am - 5.15pm. Friday 9am - 4.45pm.
- Availability:
- All Year Round
- Age:
- From 18 years to 99 years .
- Costs:
- This service is free.
Cultural & Additional Needs
- Special Provisions:
- Physical Disability
- Referral Criteria:
-
Via GP or other health professional
Self Referral - Referral Procedure:
- Contact the help desk by telephone, letter or e-mail. In an emergency outside office hours, contact the Out of Hours service on 01202 657279 (see separate entry)
Local Offer 
Policies
- Are your staff DBS Approved?
- Yes