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Welcome to the Family Information Service

The Family Information Service is here to help you with a range of matters relating to family life. If you're a parent, grandparent or carer and have a question but don't know where to go, contact us. 

The service is free, confidential and impartial and supports families with children and young people aged 0 to19 or 0 to 25 for children and young people with special educational needs and disabilities (SEND).

The team and the Family Information Directory provides information on local organisations, services, childcare and activities and events relevant to families.

The SEND Local Offer provides information on activities and services for children and young people aged 0-25 with special educational needs and disabilities. 

Contact us:

Due to COVID 19 restrictions the Family Information Service is not currently providing face to face advice. 

For information on services outside Bournemouth, Christchurch and Poole, use the Family and Childcare Trust search facility to find a local Family Information Service. 


To provide feedback on the the Family Information Service or the Family Information Directory please complete this form.