Information for families in Bournemouth, Christchurch and Poole

Abbott, Mrs Carol

Heatherlands Primary and Sunbeams are close by, so we would always walk to and from on drop offs
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Venue/Contact Details
01202 710904
07952 763924
BH12 2AU
See Journey Planner on the right-hand side of this page, where you can view bus, car and train routes from your location.
Childcare type
Provision type
  • Childminder
Overall limit on childcare numbers
Eligible to take 2, 3 & 4 year old entitlement
  • Computers
  • Outdoor Play Area / Garden
  • Pets
  • Separate Sleeping Area
  • Visits and Outings
Times and Costs
Opening times:
Monday 07:30-17:00, Tuesday 07:30-17:00, Wednesday 07:30-17:00, Thursday 07:30-17:00
  • All Year Round
Cost per hour: £5.70
Other Costs:
£12.00 minimum per session (before or after school) Term time contracts available but dependant on spaces available at the time of contact.
Ages, Booking Details and Referral Information
From 0 years to 16 years
Referral route:
  • Self Referral
Referral process:
  • Initial contact should be made by telephone.
Vacancies and School Pick Ups / Drop Offs
Immediate vacancies
Vacancy information
From September 2024 I will have one space available.
Number of vacancies
School pick ups / drop offs
  • Heatherlands Primary School
Ofsted URN
Last Inspection Judgement
Last Inspection Date
Religious and Additional Needs Provision
Additional needs supported:
  • Medical Condition, including Allergies
Languages spoken
  • English
Religious / cultural provision:
No strong religious ethos.
Special dietary provision
Children bring their own healthy snacks and lunch.
SEND Local Offer SEND

Section1-How do you communicate with the parent/carer whose child has SEND?

  • 1a) How they can arrange a visit and/or see you in action?
    • Parents can arrange to visit the setting by telephone, text or email.


  • 1b) What are some of the things they will see to welcome them to your setting?
    • They will be invited to see how other children play and learn who are already at the setting.


  • 1c) What different ways do you use to communicate with parents?
    • Whose job is it to share day to day information and how is this information shared?
    • What opportunities are available for regular contact with parents/carers about things that have happened during the day?
    • Who explains specific information about the child's learning to parents/carers and children?
    • opportunities offered and available, additional to normal reporting arrangements, to discuss progress
    • how you inform parents/carers about the progress children should be making?
    • how do you share planned learning and how can parents support this?
    • what strategies do you put in place to enable parents to support learning at home?
    • How do you provide parent/carers with specific information regarding any changes to routines or staffing?

Information is shared through Baby days which is an online system. A daily diary is completed and photos are taken of the child throughout the day and uploaded to Baby days, with written parents' consent. I will, as I am a lone worker explain all arrangements to parents and their children. Progress meetings can be arranged if required. Next steps are printed out for each child and a copy is given to parents. This is also available through the Baby days app. It is my job to keep parents informed of any changes in the setting, this is done either by discussions, notes sent through using the Baby days app, text message or email


  • 1d) How can parents contribute or share ideas for you to consider to make communication with you more effective?Communication is always with myself either verbally, by text messaging, mails or through notes on Baby days.


  • 1e) If the parent/carer is unhappy with your provision, what should they do?
    • how can parent/carers raise any concerns they have with you?
    • who can parents/carers talk to if they are worried?
    • who can children talk to if they are worried?
    • where should concerns or complaints be directed?
    • how accessible are your policies?

Parents can speak to me and if they are not happy with a situation then they can follow the complaints procedure that is in place. Policies are always ready for parents to see on the Baby days app at any time.



Section2-How will you help to settle the child into your setting?

  • 2a) State some of the things the parent/carer will see when their child first starts at your setting
    • how will the parent/carer be aware of the child's key worker?
    • how will they be aware of who else has a role in in the education of children with SEND?
    • who is your SENCO or contact for parents/carers if they are considering whether their child should join the setting?

Settling in periods are offered to all new starters. I am a Childminder and work by myself so I hold all roles in the setting.


Section 3 - What help and support does your setting offer to SEND children to move rooms or move on to school?

Paperwork of learning journals, trackers and next steps will be provided to new settings when a child moves.


  • 3a) How do you ensure the child is happy and learning as they move from room to room?
    • what strategies do you put in place?
    • what information is provided to parents/carers and children around moving rooms and/or settings?

I have only one room. Next steps and learning progress will be provided to pass to another setting if the child is moving, Parents will also be provided with a memory stick storing all relevant paperwork.

  • 3b) How do you ensure the child remains happy and learning as they move from you on to another setting?
    • what preparation arrangements are in place prior to joining a new setting/school for children and parents/carers?
    • what information do you provide to the receiving setting/school?

As above


Section 4 - How do you understand and discover how the child learns?

  • 4a) How do you measure the child's learning to try to discover any additional educational needs they might have?
    • how do you identify children with special educational needs?
    • how do you raise any concerns with parents/carers?
    • how do you manage the administration of medicines and provide personal care?
    • how do you enable children to share their views?

All children on the system have a system generated tracker that will be completed and kept up to date, this will show where a child is emerging, developing or secured in learning areas. If certain sections of the tracker flags up red that a child has not completed certain areas of learning then this is looked into to find out why. Parents are kept up to date with all learning pathways, they can log into their children's learning at any point through Baby days. Short term and long term medicines are recorded, parents sign medical records and give permission to administer.


  • 4b) How will you make sure that what you are teaching meets the needs of the child?
    • who oversees and plans the next steps in learning for children with SEND?
    • who works with children with SEND and how often?
    • what are their roles?
    • how is learning tailored to children&'s needs?
    • how do you know how well children are doing?

I take advice from other Practitioners and make a plan of learning for the child. Records are kept by planning next steps and observations of learning are logged.


  • 4c) How will you make sure that the child is having fun and enjoys learning through play?
    • what support can be accessed in partnership with the local authority?
    • how do you monitor and ensure continued progress for children with SEND?
    • what emotional, social and personal support is available to all children as well as those with SEND?

Monitoring all children is done through the trackers, next steps and learning journals. Self esteem is the key to a child's emotional well being and progress


  • 4d) Which experts and other professionals do you liaise with?
    • which other agencies do you consult?
    • how do you make decisions and on what basis?
    • who else might be involved?
    • how can parents/carers and children contribute to this process?<

Nursery Nurses and Early Learning Advisory Teachers. Discussions with all that are involved with the child with parents' written permission.



Are your staff DBS Approved?
Do you have a First Aid Policy?
Do you have Public Liability Insurance?
Recognised as:
  • 2 Year Old Early Education Provider
  • 30 Hours Free Childcare Provider
  • Tax Free Childcare Provider
  • 3 and 4 Year Old Early Education Provider