Information for families in Bournemouth, Christchurch and Poole

Family Information Service - BCP Council

Family Information Service - BCP Council logo

The Family Information Service is a free, impartial and confidential service for parents and carers of children and young people (aged 0-19 years or up to 25 years where the child or young person has Special Educational Needs or Disabilities).

We provide information, guidance and assistance on a range of areas including:

  • childcare options and funding for childcare, including a childcare brokerage service providing one to one support for parents or carers to help find suitable childcare
  • activities for children, young people and families
  • services for children and young people with SEND and their families

The service and information is available via:

View all details
Venue/Contact Details
Area coverage
BCP Area
See Journey Planner on the right-hand side of this page, where you can view bus, car and train routes from your location.
  • Interpreting / Translation Service
Times and Costs
Opening times:
Monday to Thursday 9am to 5pm. Friday 9am to 4:30pm
Further opening details:
  • Afternoon
  • Morning
  • Daily
  • All Year Round
This is a free service.
Ages, Booking Details and Referral Information
From 0 years to 19 years
Booking Information:
  • Email
  • Telephone
  • Website
Are your staff DBS Approved?
Do you have a First Aid Policy?
Do you have Public Liability Insurance?