Information for families in Bournemouth, Christchurch and Poole

Twin Oaks Pre-School

We have been open for 30+ years. And we have recently moved into a brand new purpose built pre-school which is situated in grounds of Hillbourne Primary School. We are a term time pre-school. We are registered for 36 children per session. We are open 8.30am at an additional charge or 9.00am until 3.00pm Monday to Friday term time only. We currently take 2, 3 & 4 year old funding and currently taking 30 hours funding. We have a high ratio adult to children, a low turn over of staff many have been here for 10 plus years. We have a warm and secure inside area and a fantastic large outside area.
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Venue/Contact Details
Kitchener Crescent
Kitchener Crescent
BH17 7HX
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Childcare type
Pre-School Playgroup
Provision type
  • Childcare on Non-Domestic Premises
Overall limit on childcare numbers
Eligible to take 2, 3 & 4 year old entitlement
  • Accessible Toilet
  • Outdoor Play Area / Garden
  • Meals Provided
  • Playroom
  • Refreshments / Snacks
  • Visits and Outings
  • Wheelchair Accessible
Times and Costs
Opening times:
Monday 08:30-15:00, Tuesday 08:30-15:00, Wednesday 08:30-15:00, Thursday 08:30-15:00, Friday 08:30-15:00
  • School Term Time Only
Contact provider directly for costs
Other Costs:
Per hour: £4.50 for 3 and 4 year olds £5.50 for 2 year olds £4.50 for 1 hours Lunch Club which we provide. Additional charge of £10.00 for every 15 minutes late in collecting your child. Additional charge of £10.00 per half term to cover consumables etc . We now open at 8.30 every morning for an additional charge of £3.00 for 3 and 4 year olds and £3.50 for 2 year olds.
Ages, Booking Details and Referral Information
From 2 years to 10 years
Referral route:
  • Self Referral
Referral process:
  • Contact 01202 693288
Vacancies and School Pick Ups / Drop Offs
Immediate vacancies
Vacancy information
As at 15.04.24 Mon 0 x AM 13 x PM. Tue 0 x AM 15 x PM. Wed 0 x AM 13 X PM. Thurs 0 x AM 12 X PM. Fri 0 x AM 10 X PM.
Number of vacancies
School pick ups / drop offs
  • Hillbourne Primary School
Ofsted URN
Last Inspection Judgement
Last Inspection Date
Religious and Additional Needs Provision
Additional needs supported:
  • Autistic Spectrum Disorder
  • Behaviour, Emotional & Social Difficulty
  • Medical Condition, including Allergies
Languages spoken
  • English
Special dietary provision
Vegetarian, Dairy Free, Vegan, Wheat Free
SEND Local Offer SEND

How do you communicate with the parent / carer whose child has SEND?

Make an appointment with key-person to arrange a consultation. Give them time and space away from others, so that they can talk about the child and their learning and how we will support them. We also have a home link diary and parents have opportunities to write in there or contribute ideas for us to jointly support together for their child. If parent/carer are unhappy with our provision then they can request to speak to the manger. If they are still unhappy then they can e-mail the chair directly.

How do you help children settle into your setting?

Every child has a key-person from the moment they start at the setting, and the key person will introduce themselves on that first day. All members of staff and their names are on our information board so that any parent can access it, and find out who they are. We have a manager and a deputy at our setting and appointed SEND co-ordinator, and also an additional support worker who will work closely with the key-person.

What help and support does your setting offer to children with SEND as they move rooms or move on to school?

We would invite any relevant professionals and parents, also the new school/nursery SENCO/teacher to come to a meeting at our setting, providing opportunities to discuss any information that we can share on their child.

How do you find out how each child likes to learn?

Every child has a portfolio and it is the key-person responsibility to keep this up to date, and track their development working within the EYFS guidelines. Every child is a Focus Child for a whole week, and all staff contribute with observations and gathering information for their portfolios. We have daily staff meetings before the session starts, where staff can voice if they have any worries or concerns about the children.

There are plenty of activities for all children to participate in, and before starting at Twin Oaks pre-school the parents are asked to fill out a key-person initial discussion form. This tells us what the child likes to play with. Before a child with SEND starts at Twin Oaks Pre-school, we would of already had that initial meeting and all the information on them. So any support would be in place for them.

Inclusive practice / SEND training and expertise within this organisation

We have a very experienced SEND co-ordinator, who is fully trained and attends all new and relevant training. We also have a full time dedicated additional support worker.

Are your staff DBS Approved?
Do you have a First Aid Policy?
Do you have Public Liability Insurance?
Recognised as:
  • 2 Year Old Early Education Provider
  • 3 and 4 Year Old Early Education Provider
  • 30 Hours Free Childcare Provider
  • Tax Free Childcare Provider