Information for families in Bournemouth, Christchurch and Poole


ParentLine logo

ParentLine is a confidential text messaging service providing parents and carers of 0-5 year olds in Dorset to seek advice from our health visiting team about their child’s health and development via text message.

Parents and carers can seek advice about a range of issues such as breastfeeding, bottle feeding, weaning,toileting, minor illness, behaviour, parenting and more.

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Venue/Contact Details
Area coverage
See Journey Planner on the right-hand side of this page, where you can view bus, car and train routes from your location.
Times and Costs
Opening times:
ParentLine runs 9am - 5pm, Monday to Friday (excluding weekends and bank holidays) with a ParentLine practitioner responding to messages within one working day. If a text is sent outside these hours the parent/carer will receive an automated message with advice on where to get help if they require it urgently. This new messaging service is being provided in addition to the current health visiting service offer.
Further opening details:
  • Afternoon
  • Morning
  • Daily
  • All Year Round
Messages are charged at your usual rates.
Ages, Booking Details and Referral Information