Information for families in Bournemouth, Christchurch and Poole

Adult Social Care Direct Payments Advice Team - BCP Council

Adult Social Care Direct Payments Advice Team - BCP Council logo

If you choose to receive a Direct Payment to meet your care needs, the Direct Payments Advice Team will support you in setting up and maintaining your Direct Payment scheme. 

The team will be there to provide support throughout the time you use a Direct Payment to meet your care needs. We can help if your care needs change, if you want to alter the way your care needs are met, or if you run into difficulty. Our services include:

  • information and advice on all aspects of direct payments
  • information and advice on employment issues
  • support in the recruitment process
  • regular support meetings
  • help in developing a plan for managing your direct payment
  • support in arranging a payroll service
  • ongoing support with managing staff and the payments - if required
View all details
Venue/Contact Details
Civic Centre Annexe
Park Road
BH15 2RT
Area coverage
BCP Area
See Journey Planner on right hand side of this page, where you can view bus, car and train routes from your location.
Times and Costs
Opening times:
Monday to Thursday 9am to 5.15pm. Friday 9am to 4.45pm.
Further opening details:
  • Afternoon
  • Morning
  • Daily
  • All Year Round
This service is free.
Ages, Booking Details and Referral Information
Booking Information:
We are unable to offer a drop-in service, so if you would like to come in and talk to an adviser, please call and arrange an appointment to avoid a wasted journey.
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