Support for children aged 0-25 with Special Educational Needs and Disabilities

Are you worried about the wellbeing or possible abuse of a child?

If you are worried about the wellbeing of a child, want to report abuse or aren’t sure what to do please get in touch with the Children’s First Response Hub. The Children’s Service First Response Hub provides the public and professionals with advice, information and support for children who are vulnerable and at risk.Children’s First Response Hub can help if you:

  • are worried about a child or young person who is at risk of (or is being) hurt or abused
  • know of a child or young person who may be vulnerable without additional help and support
  • want to know more about services to support children, young people and their families
  • need support to agree an Early Help offer.

If you’re concerned, but not sure a child is at risk, discuss the circumstances with us or with someone else who works with children, such as a teacher or health visitor. All professionals who work with children have a responsibility to safeguard them and will know how to help.

Contact Children’s First Response Hub

If you’re a member of the public please telephone, 01202 123334 or e-mail the team at

If you’re a professional please complete the Inter-Agency Referral Form.

First Response Hub opening hours:  Monday to Thursday, 8:30am to 5:15pm and Friday, 8.30am to 4.45pm. The out of hours service offer emergency support for any child who is in crisis, needs urgent help or is at serious risk of significant harm.

In an emergency, or if you believe a child is at immediate danger or risk of harm,call the police on 999.

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