Information for families in Bournemouth, Christchurch and Poole


UP in BCP logo

UP in BCP is the gateway to information on a range of services for young people aged 12-19 living in Bournemouth, Christchurch and Poole (with onward referral services for young people with SEN or Disabilities up to the age of 25).

Detailed information can be found on the website: Home - UP in BCP

Support can be access by contacting us by email, phone or face to face in one of our three Youth Access Points 

UP in BCP services are divided into four areas.

Speak UP offers advice and support:

We can support you with issues such as:  Benefits, Drugs and Alcohol, Money and Debt, Housing, Internet Safety, LGBT+, Mental Health, Pregnancy and Parenting, Sexual Health and Staying Safe.

Turn UP offers things to do:

We can support you with finding out about events that are happening in your areas and at your local youth centre and how to take part in these. If you want to access something that isn't listed then just let us know and we'll do our best to make it available or point you in the direction of where it is!

Stand UP offers the chance to have your say:

We can support you to talk about the issues that matter to you and to get your voice heard when and where it matters.

Step UP offers support to find employment and learning:

We can support you to find a job, an apprenticeship, a Traineeship or a college or university course. We can also support you to find work experience, complete your CV, search for jobs and to decide what job you want to do.

View all details
Venue/Contact Details
BCP Council Civic Centre
Bourne Avenue
Area coverage
BCP Area
See Journey Planner on right-hand side of this page, where you can view bus, car and train routes from your location.
  • Refreshment / Snacks
  • Wheelchair Accessible
  • Pushchair and Pram Accessible
  • Accessible Toilet
  • Disabled Car Parking
  • Car Parking
Times and Costs
Opening times:
Office hours are Monday to Thursday 8:30am - 5:15pm. Friday 8:30am - 4:45pm. See entries for individual Youth Access Points for their opening times.
Further opening details:
  • Afternoon
  • Morning
  • Daily
  • All Year Round
Youth Access Points have individual attendance fees.
Ages, Booking Details and Referral Information
From 12 years to 19 (up to 25 for those with SEND) years
Religious and Additional Needs Provision
Additional needs supported:
  • Emotional needs
  • Behaviour, Emotional & Social Difficulty
Are your staff DBS Approved?
Do you have a First Aid Policy?
Do you have Public Liability Insurance?