Information for families in Bournemouth, Christchurch and Poole

Citizen's Advice - EU Settlement Scheme Support

Citizen's Advice - EU Settlement Scheme Support logo

The aim of the project is provide practical help and support to vulnerable EU citizens applying for 'Settled' or 'Pre-settled' status under the new EU Settlement Scheme. The project is funded by the Home Office, who have put £9m of grant funding in place for organisations, such as ourselves, in order to reach and support vulnerable and at-risk people.  

What is the EU Settlement Scheme?

The EU Settlement Scheme has been introduced by the UK Home Office to ensure that EU, EEA or Swiss Citizens can easily apply for the right to continue living and working in the UK after 30th June 2021.

It is free to apply. The scheme is open and we can help you to apply now if you are eligible.

What is Citizens Advice Bournemouth Christchurch & Poole's Role?

We are working in partnership with Dorset Race Equality Council to assist in delivering the EU Settlement Scheme across Dorset.

Our role is to lead on the project and provide practical support to enable vulnerable client groups to apply for the scheme. Alongside DREC, we will be meeting and engaging with local communities about the project and accepting referrals for assistance from our Caseworkers.

Our advice is free. Our aim is to make the application process as accessible as possible for all the clients we meet.

View all details
Venue/Contact Details
The Bournemouth Library
22 The Triangle
Area coverage
Pan Dorset
See Journey Planner on right-hand side of this page, where you can view bus, car and train routes from your location.
  • Wheelchair Accessible
  • Interpreting / Translation Service
  • Accessible Toilet
Times and Costs
Opening times:
Face to Face appointments: Tuesday and Wednesday., Please contact the team to make an appointment before attending
Further opening details:
  • Afternoon
  • Morning
  • Daily
  • All Year Round
It is free to apply. The scheme is open and we can help you to apply now if you are eligible.
Ages, Booking Details and Referral Information
From 18 years to 99 years
Are your staff DBS Approved?
Do you have a First Aid Policy?
Do you have Public Liability Insurance?