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Our family hubs are welcoming and friendly places across Bournemouth, Christchurch and Poole where children, young people and their families can go when in need of advice, help and support.
They bring together a network of local services and partnerships so families can tell their story once and get the support they need, at each stage of their parenting journey.
Family hubs are for all families with children and young people from pregnancy up to 19 years and 25 with special education needs and disabilities SEND.
Our online family hub is here to support you whenever you need it, across a wide range of areas.
Getting help early, helps - one place, one number to help support you
Sometimes we need a little extra help – someone to turn to, or advice for a bit of reassurance. This could be for you or your children.
You can now get this help from our early help access point. Or more information can be found on this link.
Welcome to our new virtual assistant
Hi, I'm Nia, your go-to friendly helper designed to make life easier for you and your family. Whether you need information, local services, activities or support, I am here 24/7.
Start chatting today by selecting my logo on every page and see how I can help you.
Help shape the future of Home to School Travel Support.
We're reviewing our Home to School Travel policies to make sure they are clear, easy to understand and continue to support children and young people to access education in a way that meets their individual needs.
We want to hear from children and young people, parents and carers, schools and colleges, and the wider community before any decisions are made. Consultation open: 8 September to 7 October 2026 Find out more and have your say:haveyoursay.bcpcouncil.gov.uk/schooltravel
📚 Moving up to secondary school in September 2027?Applications for a secondary school place can be made from 1 September 2026 until 31 October 2026. Apply online: bcpcouncil.gov.uk/schooladmissions
🚍 Home to school travel support consultationParents and carers are advised to review the proposed policies before choosing school preferences. Find out more and have your say: haveyoursay.bcpcouncil.gov.uk/schooltravel
🍎 Food Support for Families
If you're worried about the cost of food or other household essentials, support is available. Following changes to government funding, supermarket vouchers for school holidays will no longer be issued. Families can access a range of services, including local food provision, Healthy Start vouchers for families with young children, free school meals, Holiday Activities and Food (HAF), Crisis Payments, energy support and money advice through Let's Talk Money.
Visit our Food Support for Families page to explore the options available.
We are committed to supporting our children and young people to help them develop, grow and achieve their potential. We have listened, and with their help, have produced our five year plan for Bournemouth, Christchurch and Poole.